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Title: GoldMine Premium Edition Solutions Overviewicon pdf
Summary: GoldMine Premium Edition is the latest Customer Relationship Management solution from FrontRange Solutions and the award winning GoldMine product line. GoldMine Premium Edition has been designed for sales, marketing and service representatives to fully interact and understand their entire customer base. GoldMine Premium Edition will positively impact your productivity, customer relationship capabilities, and will continue to help you better manage your sales, marketing, and now, customer service efforts
Product: GoldMine


Title: GoldMine Premium Edition - "Top Reasons to Upgrade"icon pdf
Summary: Has your business grown and evolved since you first started using GoldMine Corporate or GoldMine Standard Edition? Are you facing different challenges within your business? If so, there has never been a better time to upgrade to the newest product in the GoldMine solution family - GoldMine Premium Edition.
Product: GoldMine


Title: GoldMine Premium Edition - "Top Reasons to Buy"icon pdf
Summary:

Has your business grown and evolved? Are you facing different challenges within your business? If so, there has never been a better time to buy the newest product in the GoldMine® solution family - GoldMine Premium Edition. Along with Sales and Marketing functionality, Premium Edition provides a number of additional benefits to CRM users, including case management and a number of productivity enhancements for greater user efficiency. Here are a few of the reasons for you to consider buying the newest GoldMine solution brought to you by a mid market CRM leader – FrontRange Solutions.

Product: GoldMine


Title: FrontRange Customer Service Brochureicon pdf
Summary: FrontRange Customer Service helps companies increase their level of customer support with a variety of useful features.  Enhance customer service agent productivity by streamlining case management best practices, through accessing a knowledge base full of support information, and reporting and analyzing customer service business functions via dashboards and real-time analysis.  Improve client interactions and increase customer loyalty with a complete set of voice enable customer service and support telephony capabilities, as well as, email to case and web to case functionality.  FrontRange Customer Service incorporates your entire customer support business process into a simple, easy-to-use customer service application.
Product: Customer Service


Title: GoldMine Enterprise Edition Brochureicon pdf
Summary: GoldMine® Enterprise Edition is the latest Customer Relationship Management solution from FrontRange Solutions® and the award-winning GoldMine® product line. GoldMine® Enterprise Edition offers a complete, modular approach that helps Sales, Marketing and Service organizations reduce costs, drive revenue and improve overall customer interactions. GoldMine® Enterprise Edition is designed with innovative technology for greater configurability and flexibility. These features, along with an inclusive dashboard and analytics platform, provide easy access to customer information with improved workforce efficiency. GoldMine® Enterprise Edition is built with interaction management capabilities that leverage the latest integration technology.
Product: GoldMine Enterprise Edition


Title: GoldMine Enterprise Edition Executive Overviewicon pdf
Summary:

GoldMine Enterprise, the latest CRM solution from FrontRange's award-winning GoldMine product line, is designed for the business that wants its CRM to add significant value, not just automate sales calls. These businesses look for CRM to create value through increased agility, higher success ratios, and integration of data from disparate points in the organisation.

GoldMine Enterprise Edition has been created specifically for organisations that require a highly configurable yet cost-effective solution that can deliver immediate andlasting return on investment. It's modules include:

       - Relationship Management
       - Sales Management
       - Quoting
       - Marketing Automation
       - Customer Support

Product: GoldMine Enterprise Edition


Title: GoldMine Enterprise Edition Customer Service Fact Sheeticon pdf
Summary: Customer Service and Support Management, part of FrontRange Solutions® GoldMine Enterprise Edition application, provides users with the ability to manage the entire service process with robust, easy to use features. GoldMine Enterprise Edition helps companies manage and track customer service issues, from issue capture and throughout the resolution process.
Product: GoldMine Enterprise Edition


Title: GoldMine Enterprise Edition Marketing Automation Fact Sheeticon pdf
Summary: GoldMine® Enterprise Edition’s marketing automation functionality increases revenue by targeting the right prospects for each marketing campaign.
Product: GoldMine Enterprise Edition


Title: GoldMine Enterprise Edition Relationship Management Fact Sheeticon pdf
Summary: As the acronym implies, Customer Relationships are the cornerstone of CRM. GoldMine® Enterprise Edition helps you grow your business by enabling you to not only effectively manage your customer relationships, but any business relationship.
Product: GoldMine Enterprise Edition


Title: GoldMine Enterprise Edition Sales Management Fact Sheeticon pdf
Summary: Sales Management functionality in FrontRange Solutions® GoldMine® Enterprise Edition provides the ability to manage the entire sales process with easy to use tools. While sales processes change internally, GoldMine Enterprise Edition provides the ability to grow and change with your business.
Product: GoldMine Enterprise Edition


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WHAT’S NEW

ITSM 6.2
Improve Service Desk Performance with Increased Automation

Unified IT Asset Management
For the service desk

ITSM Voice Communication Management
Giving the service desk a voice

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