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GoldMine® solutions help organizations mange their customer support and service interactions across various support channels. GoldMine Customer Service and Support Management allows users to manage the entire service process with robust easy to use features, tracking every client interaction from issue capture throughout the resolution process.
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GoldMine® Marketing Automation increases revenue by targeting the right prospects for each marketing campaign to achieve a greater return on the marketing dollars. Corporations using GoldMine can segment their client data for a more targeted marketing approach while personalizing the marketing message for more effective results.
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