IT optimization and compliance are achieved when Client Llifecycle Management and IT Service Management are unified. As IT organizations embrace the business value of a centralized IT management model, they can introduce policy-based compliance as part of the consolidated service desk. Compliance and service quality become a reality when the process is controlled with automation tools and managed awith an integrated change management solution.
Benefits
- Improve operations with automation tools
- Adopt an integrated service lifecycle management approach to IT
- Address compliance and service quality
- Consolidated change management and change execution from a single console
- Yields management by exception and unparalleled level of transparency of the IT infrastructure
- Adds extensive business intelligence by device, user and software inventory and usage analysis
- Provides broad range of troubleshooting reports to view rollout status of changes
Features
- Policy-based management
- License compliance
- Definitive Software Library (DSL)
- Data/Settings Backup and Restoration
- OS, Application, Software automated reinstall and patch deployment
- Hardware, software and network discovery
- Proactive monitoring