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Title: Seven Secrets to Providing Premium Customer Service in a Slowing Economy icon pdf
Summary:

No matter which direction the economy is going, customer service is more important than ever in determining the success of your organization. In this FrontRange Solutions webinar, you’ll learn the secrets to leveraging customer service as a strategic asset to help you acquire, retain and grow more profitable customers from industry expert, Michael Israel.  Michael will deliver strategies that will help you:

  • Better know your customers
  • Anticipate customer needs
  • Get customers to the right place the first time
  • Never leave your customer feeling trapped
  • Key Do’s and Don’ts
  • And More

Learn how.




Title: Realise the Power of CRM – Anywhere, Anytime with GoldMine Mobile icon pdf
Summary:
Discover how GoldMine Mobile can help you realize the power of CRM – anywhere, anytime. This archive webinar concentrates on the field sales force that requires access to real-time, contact management across both handheld technology using BlackBerry mobile devices on the mobile network or by using technology where they can synchronize in the field.  Learn the key benefits to mobilizing the sales force is to ensure you never miss a sales opportunity. 



Title: The Insider's Guide To CRM Selection: Creating an Integrated Customer View without Breaking the Bank icon pdf
Summary:
The Insider's Guide to CRM Selection" is a four part series designed to help you understand critical CRM selection criteria. The series is based on the experiences shared with us by consultants, industry analysts, and customers, including employees, managers, and executives. The goal: to take the guesswork out of your CRM selection process.  The Insider’s Guide to CRM Selection: The Insider's Guide To CRM Selection: Creating an Integrated Customer View without Breaking the Bank is the second segment.



Title: The Insider's Guide To CRM Selection: Creating Customer Interactions That Set You Apart icon pdf
Summary:
The Insider's Guide to CRM Selection" is a four part series designed to help you understand critical CRM selection criteria. The series is based on the experiences shared with us by consultants, industry analysts, and customers, including employees, managers, and executives. The goal: to take the guesswork out of your CRM selection process.  The Insider’s Guide to CRM Selection: The Insider's Guide To CRM Selection: is the fourth segment.



Title: The Insider’s Guide to CRM Selection: Ensuring High Adoption Rates with Cost-Effective Configuration icon pdf
Summary:
The Insider's Guide to CRM Selection" is a four part series designed to help you understand critical CRM selection criteria. The series is based on the experiences shared with us by consultants, industry analysts, and customers, including employees, managers, and executives. The goal: to take the guesswork out of your CRM selection process.  The Insider’s Guide to CRM Selection: Ensuring High Adoption Rates with Cost-Effective Configuration is the first segment.



Title: The Insider's Guide To CRM Selection: Ensuring That Process Automation is a Business Accelerator, Not a Roadblock icon pdf
Summary:
The Insider's Guide to CRM Selection" is a four part series designed to help you understand critical CRM selection criteria. The series is based on the experiences shared with us by consultants, industry analysts, and customers, including employees, managers, and executives. The goal: to take the guesswork out of your CRM selection process.  The Insider’s Guide to CRM Selection: The Insider's Guide To CRM Selection: Ensuring That Process Automation is a Business Accelerator, Not a Roadblock is the third segment.



Title: See GoldMine in Action - Converting Leads into Sales for Improved Return on Marketing Campaigns icon pdf
Summary:
Learn how to achieve closed loop processes and reporting, attract more qualified leads for your sales pipeline, and improve customer acquisition and retention with each marketing campaign by using GoldMine.



Title: See GoldMine in Action - Helping Sales Sell icon pdf
Summary:
Learn how to use GoldMine to close more deals, track leads from contact to contract to shorten sales cycles and increase revenue.



Title: See GoldMine in Action - Sell More by Providing Superior Customer Service icon pdf
Summary:
Learn how to use GoldMine to achieve customer service and support best practices.



Title: GoldMine in Action - Deliver Complete Customer Lifecycle icon pdf
Summary:
Discover how a complete CRM solution can help you acquire, retain and grow more profitable customers.  Increase both revenues and profits while lowering the cost of marketing, selling to and servicing customers by better aligning business processes and managing customer data across the enterprise.



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