This privacy statement discloses the privacy practices for FRONTRANGE.COM Web sites. This Privacy Statement notifies you of:

1. What personally identifiable information is collected through the web site
2. The organization collecting the information
3. How the information is used
4. With whom the information may be shared
5. What choices are available to you regarding collection, use and distribution of the information
6. The kind of security procedures that are in place to protect the loss, misuse or alteration of information under FrontRange Solutions control
7. How you can correct any inaccuracies in the information.

If you feel that FrontRange Solutions is not abiding by its posted Privacy Statement, you should contact Client Relations by calling 800.776.7889.

FrontRange Solutions collects information from our users at several different points on our website. FrontRange Solutions will not sell, share, or rent this information to others other than as disclosed in this statement.

In order to use certain portions of this website, a user must first complete a registration form. During registration a user is required to give their contact information (such as name and email address). This information is used to contact the user about the FrontRange Solutions products or services for which they have expressed interest.

We request information from the user on our order form. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user.

A cookie is a piece of data stored on the user's hard drive containing information about the user. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. For example, the user will not be able to participate in any of our Sweepstakes, Contests or Drawings that take place. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.

We use IP addresses to analyse trends, administer the site, track user's movement, and gather broad demographic information for aggregate use.

We will share aggregated demographic information with our partners and advertisers.

We use an outside shipping company to ship orders, and a credit card processing company to bill users for products and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

We may partner with third parties to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services.

These third parties are not allowed to use personally identifiable information except for the purpose of providing these services.

This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Website.

If a user wishes to subscribe to our newsletters, we ask for contact information such as name and email address.

From time to time our site may  request information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

This website takes precautions to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with SSL encryption software. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'.

While we use SSL encryption to protect sensitive information online, we also take other actions to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. All employees are informed about confidentiality and privacy. Finally, the servers that we store personally identifiable information on are kept in a secure environment, behind a locked cage.

If you have any questions about the security at our website, you can send an email to support@frontrange.com.

In order for this website to properly fulfill its obligation to our customers, it may be necessary for us to supplement the information we receive with information from 3rd party sources.

In order for this website to enhance its ability to tailor the site to an individual's preference, we combine information about the purchasing habits of users with similar information from our reseller and distributors, to create a personalized user profile. When a user makes a purchase from one of our resellers or distributors, the companies collect and share that purchase information with us.

Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see our choice and opt-out below.

We also send the user site and service announcement updates.

If a user's personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user's personal data provided to us. This can usually be done by emailing Client Relations at support@frontrange.com.

Our users are given the opportunity to 'opt-out' of having their information used for purposes not directly related to our site at the point where we ask for the information.

Users who no longer wish to receive our newsletter or promotional materials from our partners may opt-out of receiving these communications by replying with unsubscribe in the subject line in the email or email us at unsubscribe@frontrange.com.

If we decide to change our Privacy Statement, we will post the new policy on our website under the privacy statement link so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it.